Here’s the good and the not-so-good

The architecture was beautiful, and the staff was incredibly helpful! I appreciated how polite and prompt they were, bringing extra towels within minutes.

While I enjoyed the charm, the carpeting appeared worn, and I noticed some dirty air vents. It detracted from the overall comfort.

exploring parks and food trucks just steps away

I had a fantastic stay with a spacious room and loved the beautiful landscaping outside. The close proximity to a lovely park where I enjoyed morning strolls and the vibrant food truck scene just a block away was definitely a highlight of my trip.

a charming hotel rich in history with lovely outdoor spaces and exceptional attention from staff during your stay

Beautiful architecture and attentive staff.

The courtyard view was stunning, but the air conditioning wasn't functioning well.

I really enjoyed my stay at this hotel. The tropical vibes were immediately welcoming. Waking up to views of palm trees and the pool was lovely. I found the breakfast and coffee delicious, just what I needed to start my day. Rooms were spacious and the staff were very polite. However, the hotel felt like it needed more upkeep, as I noticed maintenance issues. Some shared areas were a bit dated, and there were a few signs of wear and tear. The parking situation was confusing, since the arrangement of cars blocking the entrance caused delays. A little more signage could have avoided that hassle. Overall, it was a relaxing staycation, but the hotel could benefit from some upgrades.

i had a lovely time at this historic hotel during my recent stay in mcallen. the property has a charming ambiance and the staff were exceptionally helpful, making my experience enjoyable and memorable. i was impressed by how well the trademark collection exceeded my expectations compared to other places i've visited.

the ac wasn't working properly.

The hotel’s charming ambiance and tropical decor were delightful, making me feel like I was on a mini-vacation in paradise. The beautiful landscaping with palm trees added such a serene touch to my stay.

Improved noise insulation for better sleep.

I had an awesome time with my family and really loved the cozy courtyard and the refreshing pool. Only downside was that we had to wait a bit to get our room sorted, but it didn’t lessen the fun we had! 🌞

Charming ambiance with excellent service

I had a lovely time at this historic hotel during my recent stay in McAllen. The property has a charming ambiance with beautiful landscaping and a peaceful courtyard, making me feel truly relaxed. What stood out the most was the exceptionally helpful staff who went above and beyond to ensure I had everything I needed. However, the air conditioning in my room could use some improvement.

Would recommend for a relaxing holiday

Charming hotel, friendly staff, with a beautiful courtyard and pool area, and great free parking made my stay enjoyable and relaxing, especially with the added convenience of 24-hour reception and quick access to explore the city.

This place truly felt like a tropical paradise! 🌴 The beautiful palm trees and relaxing courtyard made my stay feel like a mini-vacation. The only downside was that the AC wasn’t working great.

Had a fantastic time with friends! We explored local shops and enjoyed the nearby museum. The hotel's ambiance is relaxing, and the staff is super friendly. Don't miss the bourbon pecan pie at the restaurant! Just a heads up, the deposit takes 15 days to return, so plan accordingly.

The bartender's drink mixing could use some improvement. just something to keep in mind for cocktail lovers.

I had a lovely time at this historic hotel during my recent stay in McAllen. The property has a charming ambiance, beautifully decorated rooms, and the staff were exceptionally helpful, making my experience enjoyable and memorable.

The AC wasn't working properly.

great staff but common areas need improvement

The staff were exceptionally friendly and accommodating during our stay. Our King Room was spacious and well-maintained, making it a comfortable retreat for our family with children.

The main core of the building and common areas of the hotel are just lame.